Specialist Support Coordination

Expertise you can trust

At MCM, our Specialist Support Coordinators (SSC) bring over 50 years of collective experience supporting people with complex needs. Whether it’s transitioning back into the community or navigating the complexities of the NDIS, our team has the expertise to help you achieve your goals and get the most out of your NDIS plan.

What sets us apart?

Our SSC’s don’t just know the system; they understand the specific needs of individuals and families, offering personalised, practical solutions that work.

Our specialist support coordinators:

• are committed to supporting participant choice and control
• have broad organisational experience in working with people in need
• focused on safety and working ethically with the people we support
• are accountable to the people we support.

Specialist knowledge that makes a difference

MCM Specialist Support Coordinators have deep knowledge of:

• rehabilitation services
• NDIS planning and implementation
• working with people with acquired brain injuries or other complex needs
• housing and crisis support, such as finding and transitioning to supported disability accommodation or supported independent living
• working with a wide range of government agencies and departments to ensure participants are well supported
• crisis management and pro-active planning for the future
• building rapport and trust with participants who are disengaged
• supporting participants engagement with hospitals, mental health services, justice and family service care teams.

This means they can connect you to a broad network of services, from medical and allied health professionals to community support, ensuring that every aspect of the transition back to your community is covered.

Reliable and ethical support

Feel confident knowing you’re supported by professionals who prioritise ethical, reliable, and compassionate care. MCM SSCs work closely with clients and their families, taking the stress out of the process by:

• coordinating meetings with health professionals, government agencies, and family members
• making phone calls and handling communication with the NDIA
• implementing NDIS plans and helping put them into action
• advocating for other support needs.

Supporting independence and well-being

We understand that returning home and reintegrating into the community is vital for your ongoing health and happiness. That’s why our team provides the right support at the right time, helping you easily navigate and make the most out of your NDIS plan.

Who we support

MCM specialist support coordinators help people with complex disability and support needs.

This may include participants with:

• dual diagnosis
• chronic health issues that impact their disability
• significant behaviours of concern or criminal offending
• significant barriers to engagement with services
• complexity or crisis in their living situation, access to services, AOD issues, decision making capacity.

Why choose MCM?

• 50+ years of combined expertise
• work with a trusted partner for people with disabilities and acquired brain injuries
• specialists in NDIS navigation and community reintegration
• adaptable and personalised supports to meet all individuals’ support preferences

Areas we provide support

MCM can provide services in the following areas:

• Melbourne and surrounds
• Geelong
• Bendigo and Goldfields
• Macedon Ranges

Contact us for more

If you’re ready to work with experienced, compassionate professionals who understand your goals, contact us today. Together, we’ll create a NDIS plan to help you achieve capacity building and well-being. Call us on 1800 343 287 or send us an enquiry below.

Enquire now