Who needs a Specialist NDIS Support Coordinator (and how they can help)

Understanding the role and value of support coordination for people with complex needs

Specialist Support Coordination (SSC) is designed for people with complex, high support needs who may face significant barriers to accessing and maintaining services. If you or someone you support is navigating multiple systems or living in a high-risk situation, SSC could be the right fit.

Here’s who benefits most from this type of support and how.

People with Acquired Brain Injuries (ABI) or cognitive impairment

Specialist coordinators understand how ABI impacts decision-making, behaviour, and daily functioning. They tailor supports that respect your capacity and promote independence.

Justice-involved participants

If you’ve been involved with the justice system or are exiting a custodial setting, an SSC can coordinate housing, medical, and mental health services to help you transition safely and successfully.

People with mental health and AOD (Alcohol and Other Drugs) challenges

Your coordinator can help you stay engaged with specialist services that help you manage challenges, develop support networks and improve your quality of life.

People with limited support networks

If you don’t have family or friends to advocate for you, an SSC is a key ally. They have the contacts to help participants build social networks, connect to culture and create lasting connections and relationships that sustain positive mental health and wellbeing.

People with neurological, spinal cord injury or rare diagnoses

Participants living with significant physical or neurological disability face additional barriers to engagement with supports. An SSC understands which services have the right expertise, how to problem solve complex issues with assistive technology, home or vehicle modifications and changes to your plan and will support your independence and human rights.

Why it matters

Specialist Support Coordinators don’t just manage logistics; they help you take control. With the right support, participants build skills, increase independence, and engage meaningfully with their community. If you think Specialist Support Coordination could help you or someone you know. Learn more via our website.

Find out more about MCM Specialist Support Coordinators.