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Support Coordination

Connecting you to services and supports to bring your NDIS plan to life. 

Enquire now

or call 1800 343 287


  • Our Support Coordinators are experienced and ready to assist you.
  • Understand your NDIS plan and get it working for you.
  • Receive support coordination or specialist support coordination to manage your plan and coordinate your services.
  • Available throughout Victoria.

Get your NDIS plan sorted

Becoming an NDIS participant and starting your plan can be an exciting and challenging time. Finding the right services, coordinating a range of supports and keeping everything on track – there’s a lot to think about.

Melbourne City Mission’s experienced Support Coordinators can work with you to get your National Disability Insurance Scheme (NDIS) plan up and running.

This service ensures you can access the supports you need and live the life you choose.

We've been there from the beginning of the NDIS and are here to help you get the most from your NDIS Plan.

How can a Support Coordinator assist me?

Our knowledgeable and reliable NDIS Support Coordinators are committed to working with and for you to achieve positive outcomes. Your Support Coordinator will take the time to get to know you, your goals, interests and needs to find the right solutions for you.

Get in touch

By working together, you can:

  • Understand your plan and the supports and services you would like to access
  • Connect with quality NDIS providers that are right for you
  • Coordinate assistance from mainstream services such as education, health and housing
  • Work through challenges and resolve issues
  • Feel more confident in managing your plan independently in the future

Specialist Support Coordinators

We also have experienced Specialist Support Coordinators available to assist you. Specialist Support Coordination is a time limited service designed for people who have more intensive or complex needs.

Our specialists use their expertise to support you to address barriers, overcome challenges and reduce risks and complexity associated with your personal circumstances. This may mean connecting you with a range of supports — including health, education or justice services — to ensure everything works well together. 

Staying connected from start to finish

When you start with MCM, we’ll spend some time with you face-to-face to get to know you. We’ll talk about your goals and needs, and discuss the services you would like to access.

Your Support Coordinator will check in with you and your service providers regularly to make sure things are working well. Reports are produced during key milestones, and a meeting is organised near the end of your plan to talk about your future goals and needs.

Who can access these services?

Support Coordination is funded by the National Disability Insurance Agency (NDIA) and is allocated to assist you with implementing your plan. When you’re developing your NDIS Plan, talk to your planner about the assistance you may need.

Do you have other sources of funding, such as Transport Accident Commission (TAC), WorkCover or Department of Veterans Affairs funding? We can assist you to coordinate your services as needed.

Get in touch

Contact our friendly Customer Service Team to find out more about how our Support Coordination service can assist you. We work in the heart of local communities across Melbourne and Victoria. Call us on 1800 343 287 or send us an enquiry below.

Enquire now

Disability Recovery Coach

MCM is also a Recovery Coach provider

Qualified, collabrative and innovative recovery coaches available to support clients with mental health and complex needs. We'll assist participants to take more control of their lives and to better manage the complex challenges of day-to-day living.

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