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Our values

Our Purpose

We exist so that people can lead positive lives

  • We work with people at risk of poorer outcomes, and progression to greater and different forms of disadvantage
  • Our suite of services prevents and disrupts cycles of disadvantage throughout people’s lives

Our Philosophy

  • We support people onto pathways to their best future, their way
  • We reduce risk and disrupt disadvantage
  • We work to break down barriers to positive lives
  • We act urgently to make the most difference we can ‘now’


Our Values



  • We are inclusive and accepting of difference
  • We work in highly effective teams and our people are connected across our organisation
  • We engage proactively with others to deliver outcomes


  • We speak up constructively in line with our convictions
  • We pursue our goals with determination
  • We are passionate about our advocacy role


  • We are inquisitive and ask why
  • We challenge the status quo
  • We actively explore the alternatives 


  • We are transparent and have genuine, honest interactions
  • We listen and hear people’s voices
  • We value and respect the autonomy of clients
  • We trust one another


  • We act safely in all our interactions
  • We manage within our financial and resource boundaries
  • We own our outcomes and decisions
  • We are proud of the work that we do

Healing Oriented Practice

MCM is guided by our Healing Oriented Framework, under which we focus on strengths and opportunities rather than gaps and shortfalls. We prioritise establishing safety and trust in order to build healing relationships and deepen a sense of belonging and togetherness to meaningfully participate in community life. We recognise that recovery is possible for everyone regardless of their circumstances or experiences and we work to instil hope and possibilities.


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