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Our case management services

Our case workers are trained to understand the multiple and complex needs of each young person we welcome in to Frontyard. 

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or call 03 9977 0077

Everybody’s situation and story is unique — so how can we assume all needs are the same?

Each young person who walks through Frontyard’s door is welcomed and receives personalised and holistic triage and support.

No needs are too complex

Our Intensive Support Workers provide high quality case management services for young people aged 16 to 24. Their role is to provide holistic support that assists young people to achieve individual goals.

Trained in dealing with multiple and complex needs, our Support Workers offer case planning, intervention services and facilitation of support services to assist with:

  • health
  • mental health
  • family reconciliation
  • shared, social and transitional housing
  • private rental accommodation

By assessing and meeting individual needs, we work to identify pathways out of the homelessness system.

Support for young women

The Young Women’s Crisis Service (YWCS) is a case management program supporting young women aged 16 to 24. The program can assist women both with and without children who are at risk of or currently

experiencing homelessness in Melbourne’s north and west. While this intensive support focusses primarily on housing, it can also assist to connect to:

  • mental health support
  • drug and alcohol support
  • education
  • employment
  • parenting support
  • community engagement

Case management for new and expectant parents

The Young and Pregnant Parenting (YAPP) is a 3-month intensive case management program for young people aged 16 to 24 in Melbourne’s north and west. 

YAPP supports young people who have children or are pregnant, and focuses on housing and parenting/pregnancy support. 

Like other case management services above, this program can also connect you with a range of services such as mental health and employment.

Get in touch

To learn more about our case management services and how we support specific needs, please get in touch.

Email Frontyard

Contact us


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