While we aim to support every person who gets in touch, we are only available to take calls during our office hours which are Monday to Friday, 9am to 5pm.
For urgent matters outside of our office hours, we recommend Lifeline, which offers crisis support 24 hours a day.
If you require urgent housing assistance, there are 2 supports available.
For under 25s, please contact Frontyard on 03 9977 0077 or free call 1800 800 531.
Adults and families, contact 1800 825 955 to get a referral from an access point.
More information on urgent housing assistance.