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The Frontyard Youth Services team responding to cases of youth homelessness.



  • Unfortunately, homelessness can’t always be prevented and sometimes response services are needed.
  • Around 6,000 young people are currently spending the night without a home in Victoria and we work to lower that number as quickly as possible with our support services.
  • Our aim is to ensure people escape the cycle of homelessness and get back on track as soon as possible.

24/7 crisis centre in the CBD

For people looking for urgent assistance, Frontyard is a central hub for crisis accommodation and integrated supports for people aged 12 to 25.

Here, young people can drop in without appointments or referrals and receive personalised care.

Frontyard is located on King Street and includes 2 floors of accommodation and 2 floors of connected services such as health, legal assistance, family support and more. 


We offer a range of accommodation options to cater to short-term and long-term needs.  

Case management

We understand everybody’s situation is different and the level and type of support that is needed will vary from person to person.

In some instances, a case worker may be assigned to a young person. A case worker gets to know the individual, the issues they are facing and the goals they would like to achieve to offer the right support. A 3-month intensive case management program is also offered to new and expecting mums aged 16 to 24 and those without children in Melbourne’s north and west through our Young Women's Crisis Service.

Read more about our case management services

Leaving out-of-home care

Leaving out of home care can be an uncertain time for young people. MCM wants to aid in this transition to independent living and ensure they have the tools and support to maintain secure housing.

Building independent living skills in supported accommodation

The Community Integration and Accommodation Options (CIAO) provides accommodation and support services to young people aged 15 to 18.

It aims to help build skills that will be needed in the transition to independent living after CIAO.

Young people reside with a lead tenant who acts as a mentor throughout the program.  

Financial help

Through the Transition into Independent Living Allowance (TILA) program, young people can receive once-off financial support of up to $1,500.

This funding is used to cover costs relating to the transition to independence, such as furniture for a new home or further education and training.  

Education, training and employment

To ensure a successful transition to independent living, it’s important to secure long-term employment.

Springboard is a case management program that is run in partnership with Mission Australia and Salvation Army Crossroads.

It assists young people aged 16 to 21 to find secure employment by reengaging with the appropriate education, training or pathway. Visit our Springboard page for further information.

Advice and referral service

A central hub is available for young people who are about to leave out-of-home care in Victoria.

The Leaving Care Hotline is run by Frontyard and provides advice and referrals to a number of support services.

The Leaving Care team is available 10am to 8pm weekdays and 10am to 6pm on weekends and public holidays on 1300 532 846.

More information can be found on our Leaving care page.

Other support

MCM offers preventative services including awareness, family mediation and reconciliation and community engagement.

Our ongoing services focus on long-term support to steer people towards independence and living their life, their way.

These services include: education and employment, health and wellbeing support, living skills, and legal assistance.

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