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Adults & family support

Homelessness can happen to anyone at any age. In fact, over 24,000 Victorians are currently without a home.

MCM provides support to adults and families currently in or wishing to reside in the western region of Melbourne.

Our services offer case management and outreach support to people at risk of or currently experiencing homelessness to access secure accommodation.

Short-term housing support

MCM provides support to families in immediate need of housing with links to or the desire to live in the local government areas of Brimbank and Melton.

Through the Family Crisis Accommodation Service (FCAS), we provide 6 crisis properties where families can stay for between 6 and 12 weeks.

The service is available to:

  • Couples with or without children
  • Single parent families
  • Pregnant women with or without children
  • Sibling groups
  • Multi-generational families

During their stay, families explore options for alternative medium to long-term accommodation.

We provide information, advice and advocacy on a number of homelessness issues, including private rental searches and referrals to specialist services.

We can also assist families to complete public housing and Office of Housing Bond Loan applications.

To access this FCAS, you must have a referral from either of the following access points:

Service Address Phone
Salvation Army Social
Housing Service (SASHS)
6/147 Harvester Road
Sunshine VIC 3020 
03 9312 5424 
Melton Shire Offices
232 High St
Melton VIC 3337
03 9747 7200

Long-term housing support

MCM also assists single adults and families 18 years and over with medium and long-term support.

Through our Adult and Family Homelessness Services (AFHS) we assist people to access stable and appropriate long-term housing and move towards independence.

We can support people who are in, or wish to reside in the western region of Melbourne.

This includes the cities of Brimbank, Wyndham, Melbourne, Hobson’s Bay, Moonee Valley, Maribyrnong and the Shire of Melton.

MCM ensures personalised assistance with case management and Support Workers. Support Workers may refer people to specialist services for family violence, drug and alcohol, mental health, financial and legal assistance.

For accommodation, we provide information on available housing options, including private rental, Office of Housing shared accommodation, community housing and rooming houses.

To access AFHS, a referral is needed by a nominated access point where an IAP assessment is conducted.

Service  Address Phone
Yarra Community
Housing (YCH)
112-122 Victoria Street
Seddon VIC 3011
1800 825 955
Salvation Army Social
Housing Services (SASHS)
6/147 Harvester Road
Sunshine VIC 3020
03 9312 5424

For further information, please call the AFHS Team on 03 8311 5400, Monday to Friday, 9am to 5pm

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