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MCM Housing uses personal information to carry out its functions and activities, to comply with legal obligations and to help us manage and provide our services.
This policy explains how we collect, use, hold and disclose information about individuals. In addition to this policy we may on occasion provide you with specific advice about how we use and disclose particular information that we collect from you.
Together we can make a real difference in the lives of fellow Melbournians who are struggling.
MCM Housing has applied for funding through the Victorian Government’s Big Housing Build program to build a small, specialised social housing developments for young people in various locations across Victoria.
At MCM Housing, we believe it's important to understand your rights as a tenant and our responsibilities as a provider. It empowers you to advocate for yourself and have a positive renting experience.
If you're applying for housing or already a tenant, and you’re not satisfied with the standard of service we’ve provided, you have the right to file a complaint. This includes MCM Housing staff and contractors.
MCM has created terms and conditions (House Rules) which set out the terms of your use of MCM’s social media community, which currently spans comments made on Facebook, Twitter, YouTube, LinkedIn and Instagram (the Community)
MCM provides a level of service that respects your rights. Balanced with those rights are your responsibilities. The Victorian Charter of Human Rights guides our work with you.
Melbourne City Mission apologises unreservedly for any harm, distress or hurt that may have occurred to children and young people while in the care of its institutions and other out of home care facilities.
