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Helpful information for parents and carers

Our team cares for carers and families through ongoing, personalised support for children and adults with disability.

Email us

or call 1800 343 287


  • Work with us to get the right supports for your loved one.
  • Connect with other carers to share your experiences.
  • Find services that are tailored to your family’s needs.

Services designed for your family

Being a carer or parent of a person with a disability or development delay can raise a unique set of challenges. This journey isn’t always easy, and finding and accessing the right support can feel overwhelming.

Melbourne City Mission is passionate about helping families to access the support they need and get the most from life. We understand the different aspects you need to consider, including the temporary or ongoing support of a loved one.

One of the biggest challenges for many is knowing where to go to receive assistance. Here, you’ll find a selection of supports that may be useful for your loved one and your family.

We’re always ready to assist you in selecting suitable services.

For further information on the supports below or to have a chat about your needs, please contact us on 1800 343 287.

Our child and family support services

Assistance with behaviours of concern

Does someone you care for have autism or a disability and is presenting behaviours of concern?

We offer an evidence-based approach to developing positive ways of communicating and increasing participation in home life and the community. Learn more on our Positive Behaviour Services page.

Coordinate your services and supports

Organising supports and managing your service providers can become challenging. We can assist you to coordinate services through your NDIS Plan funding.

Our Support Coordinators are ready to chat about your needs and help you get the most from your Plan. Take a look at our Support Coordination page for more information.

Early childhood intervention

The early years of any child’s life is a crucial stage of learning. Early childhood intervention services provide specialised support to infants and young children to aid in learning, development and wellbeing.

Further details can be found on the Early Childhood Intervention Services page.

Supported independent living

If your loved one is looking to move out of the family home or build their confidence to live independently, our supported independent living options can help.

Depending on the places available, we can provide accommodation or we can visit your home to support the specific needs of the person you care for.

Visit Supported Independent Living to learn more.

Connect with other parents

Sharing experiences on being a carer or parent and meeting others in similar situations to your own can be a helpful, rewarding experience.

Through our Strengthening Parents program, we offer resources, information and support groups that provide mutual support and networking opportunities.

This program is for parents of a child aged 0 to 18 living with a disability. Visit our Parents and carers guidance page to learn more.

Contact us

Get in touch with our Central Support Team on 1800 343 287 or send us an enquiry below to talk about your ideas and options.

Enquire now

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