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Who we work with at Melbourne City Mission

Ben's story

Ben is a resilient 21-year-old who has faced significant challenges while navigating a life overshadowed by family violence as well as drug and alcohol misuse.

Meet Ben: Sharing the importance of comprehensive support systems

Ben found himself couch-surfing and rough-sleeping, trapped in a cycle of adversity and disadvantage. Ben first came to Frontyard for simple things like showering, washing his clothes and recharging his phone.

While there, he also began tentative conversations with MCM case workers, gradually learning how they might be able to assist him. Bearing a traumatic past marked by abuse, neglect, and violence, it took Ben some time to trust others. His interactions with MCM staff became a turning point as he began opening up about his struggles and the profound impact of trauma on his mental health and overall well-being. 

19 year old male with mid length brown hair sitting on a park bench in Melbourne

Frontyard’s case workers played a pivotal role in Ben’s journey, recognising the signs of trauma and the need for mental health support. Beyond providing immediate relief like reinstating his Centrelink income, providing clothing vouchers and essential toiletries, they identified the most critical need for Ben — finding him a safe place to sleep.

Each night in Victoria, there are only 127 beds available across 17 youth refuges. A lengthy waitlist often poses a challenge. This is where your generosity can make a difference. Donations allow case workers to explore alternative short-term accommodation until a bed in a refuge becomes available.

A safe place to sleep, even if for 6 to 8 weeks, represents a significant positive step for individuals like Ben. It offers a sense of security and stability, vital for trauma survivors and foundational for building a more secure future.

Ben’s story underscores the importance of comprehensive support systems, addressing immediate needs and providing a holistic approach to long-term recovery.

At Frontyard, Ben found a safe place and also a compassionate community that understood his struggles and individual needs. Your support can help sustain this crucial work, providing shelter and access to essential resources—hygiene, healthcare, healthy meals—and, more importantly, the support and guidance needed to rebuild lives.

Donate now

What is Frontyard?

Frontyard Youth Services is a specialist youth service located in Melbourne’s CBD that works with young people 12-24 who are at risk of or are experiencing homelessness. Frontyard provides an integrated service model with specialist teams supporting young people to meet their physical, emotional, and social needs to develop pathways out of homelessness.

More information about Frontyard Youth Services.

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