Business Administration Officer

About the Opportunity

MCM (Melbourne City Mission) is a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers experienced through Homelessness, Disability, Palliative care, Early Childhood Intervention Services and Education.

The Business Administration Officer is based in Frontyard Youth Services, MCMs statewide youth homelessness entry point in the CBD. This position is responsible for the provision of administrative and site support services for the Frontyard Youth Services within the MCM Youth Homelessness Services. This includes responsibility for OHS systems and processes, compliance and information management, invoicing, site support, administrative support, document review support, calendar and events planning, and meeting

About you

We are looking for someone who can:

• Provide a range of administrative and site support functions

• Maintain effective working relationships with others, both internal and external

• Prioritise and manage a dynamic workload in a busy environment

• Arrange and organise meetings or events planning and provide coordination and administration support to Head of Youth Homelessness, Operations Managers, and leaders on site including creation of power-point presentations with relevant leaders.

• Contribute to the continuous improvement and planning ahead to support a healthy, safe, and functional work environment for program teams.

Benefits of working with MCM include:

• Diverse and inclusive organisation

• Attractive Salary Packaging benefits

• Supportive learning and development environment

• Culture of continuous improvement

Essential:

• A qualification in business administration or related discipline, and/or significant administration experience including data entry, analysis and reporting on business performance.

• Computer literacy with ability to use relevant information technology, electronic recording systems and data management tools.

• Excellent written and verbal communication skills, with the ability to develop and maintain effective relationships.

• The ability to develop and maintain effective working relationships with others and collaborate to achieve positive outcomes.

• Well-developed organisational and time management skills, outstanding attention to detail and demonstrated experience and ability to complete tasks with pressing timeframes.

• Proactive and self-motivated, with the ability to exercise initiative and problem solve effectively to further the work of the division.

• Demonstrated capacity to work flexibly and can manage competing demands.

• Ability to work autonomously and as part of a team.

Desirable:

• Understanding of homelessness, and in particular the needs of, and issues affecting clients who are at risk of, or experiencing homelessness.

• Experience in implementing and executing monitoring and evaluation systems for client outcomes

• Driver’s License

Screening Criteria:

• National Police check

• Working with Children check

• Valid Victorian Drivers license

• Right to Work in Australia

Applications for this role will close on 10 August 2026 or Applications may close before the deadline, so please apply early.  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities.  If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.