ICT Systems Engineer

About the Opportunity

The ICT Systems Engineer is a senior technical specialist within MCM’s Service Desk & Infrastructure team, responsible for delivering expert support, system design, and continuous improvement across the organisation’s hybrid ICT environment. The role provides advanced engineering capability, leads infrastructure projects, and ensures the reliability, security, and performance of critical systems. Operating with significant autonomy, this position plays a key role in strengthening MCM’s technology environment and supporting organisational goals.

About you

We are looking for someone who can:

• Provide advanced second‑ and third‑level support across complex enterprise systems
• Design, implement, and optimise hybrid infrastructure solutions across Azure, Microsoft 365, and on‑premises environments
• Lead infrastructure upgrades, migrations, and improvement projects with minimal supervision
• Apply strong knowledge of security and compliance frameworks such as Essential Eight and NIST/ISO
• Communicate effectively with stakeholders and mentor junior team members

Benefits of working with MCM include:

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• Minimum 5 years’ experience in systems engineering or infrastructure roles.
• Advanced expertise in Microsoft Azure, Microsoft 365, Windows Server, and Active Directory.
• Ability to design, implement, and support hybrid infrastructure solutions.
• Strong knowledge of security and compliance frameworks including Essential 8 and NIST/ISO.
• Proven ability to lead or deliver complex ICT projects under general direction.
• High-level problem-solving and analytical skills, with demonstrated autonomy.
• Excellent communication and stakeholder engagement skills.

Screening Criteria:

• National Police check
• Working with Children check and NDIS Worker Screening check or ability to obtain
• Valid Victorian Driver's license
• Right to Work in Australia

Applications for this role will close on 13 March 2026/or Applications may close before the deadline, so please apply early.  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities.  If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.