L2P Support Worker

About the Opportunity

The L2P Support Worker is responsible for the effective facilitation, administration, and delivery of the L2P Program at Melbourne City Mission (MCM), in accordance with the program’s funding agreement and organizational policies.

This role requires strong engagement with both young learner drivers (aged 16-23) and volunteer mentors to ensure the successful achievement of program outcomes for all key stakeholders. The L2P Support Worker will assist the L2P Coordinator in the day-to-day management and operational delivery of the TAC L2P Program.

About you

We are looking for someone who can:

• demonstrated experience working with young people from diverse backgrounds

• proven ability to engage and build rapport with young people, including those from culturally and linguistically diverse communities, Aboriginal and Torres Strait Islander backgrounds, and those experiencing social disadvantage

• ability to support and manage volunteers

• experience in recruiting, training, and supporting volunteers, ideally in a mentoring or community program setting

• understanding of the importance of volunteer retention, safety, and recognition

• excellent communication and interpersonal skills

• demonstrated ability to communicate effectively with a wide range of stakeholders including young people, volunteer mentors, families, community partners, and internal staff

• ability to handle sensitive information and manage conflict or challenging behaviour with professionalism and empathy

• ability to work independently and as part of a team

• self-motivated, with the capacity to work autonomously while contributing positively to a team environment

• experience managing time and priorities in a dynamic, community-based setting

Benefits of working with MCM include:

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• Tertiary qualifications and/or relevant experience in Youth Work, Community Development, Volunteer Coordination, Community Services, Social Work, or Project Management

• Current driver’s licence

• Current Working with Children Check

• Satisfactory National Police Check (issued within the last 6 months)

Screening Criteria:

• National Police check
• Working with Children check
• Valid Victorian Drivers license
• Right to Work in Australia

Applications for this role will close on 20 October 2025/or Applications may close before the deadline, so please apply early.  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities.  If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.