Fundraising Coordinator

About the Opportunity

MCM (Melbourne City Mission) is a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers, providing a broad range of support in Homelessness, Family Services, Disability, Early Childhood Intervention Services, Palliative Care, Education and Mental Health service areas. With deep experience working with communities experiencing disadvantage, MCM advocates for systemic change, working across all sectors to sustainably disrupt such disadvantage.

The Fundraising Coordinator supports the Philanthropy, Partnerships & Brand team to deliver high-quality donor care and effective fundraising activities. This role ensures timely processing of donations, supporter communications, and administrative tasks, while contributing to appeals, events, and community fundraising. The role is ideal for someone who is proactive, adaptable, and enjoys working in a collaborative, process-driven environment.
The role reports to the Head of Fundraising and is a key member of MCM’s Philanthropy, Partnerships & Brand team. Aligning with MCM’s 5-year Strategic Plan Goal of ‘Deliver’, the role contributes a significant increase to fundraising income.

About you

We are looking for someone who can:

• be the first point of contact for supporter enquiries via phone, email, and mail, ensuring timely and professional communication

• support donor stewardship through thank-you calls, handwritten notes, and personalised acknowledgements

• process donations and generate receipts promptly

• provide administrative and logistical support for appeals and small donor events

• maintain accurate donor records in the CRM (Raiser’s Edge)

• carry out general fundraising administration 

Benefits of working with MCM include:

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• Excellent written and verbal communication skills

• Excellent organisation and attention to detail

• Proactive and adaptable, with a willingness to learn

• Proficient use of IT tools and applications, including Microsoft 365 

• Commitment to MCM’s mission and values

Screening Criteria:

• National Police check
• Valid Victorian Drivers license
• Right to Work in Australia

Applications for this role will close on 12 October 2025/or Applications may close before the deadline, so please apply early.  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities.  If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.