Case Manager - Homes First

About the Opportunity

MCM (Melbourne City Mission) is a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers experienced through Homelessness, Early Years, Disability, Palliative care, Early Childhood Intervention Services and Education.

Homes First is an innovative five-year program based across the Local Government Areas of Brimbank-Melton and Hume Merri-bek regions. Homes First is one of a suite of programs to support people sleeping rough and experiencing persistent homelessness. Our support model includes allied health, specialist housing, assertive outreach, therapeutic supports, early intervention & prevention services, legal, education and employment support.

About you

We are looking for someone who can:

• Develop successful working relationships with people and work collaboratively with their care teams to assess their needs, support them to set goals, work out strategies to achieve those goals and help to develop the skills towards independence.
• Participate in case reviews and act as a subject matter expert by providing specialised knowledge and skills regarding people experiencing long-term homelessness.
• Be the subject matter expert in the development, implementation and monitoring of practice innovation within the portfolio.
• Contribute to an environment that will disrupt disadvantage for people through utilising a healing orientated practice model that proactively responds to people who have experienced adverse experiences.
• Support people to build new networks and access specialised services.
• Lead and maintain strong connections with public, private, non-government and volunteer services in the local area.
• Ensure assessments and reports are written in a timely manner.
• Undertake ongoing training and professional development.
• Participate in meetings, debriefing, supervision, training, and forums.
• Ensure services are delivered within the framework of MCM’s policies and procedures, legislative requirements, and meet the relevant service standards.
• Perform other duties and responsibilities, as directed by their line manager.

Benefits of working with MCM include:

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential: Desirable:

• Bachelor’s qualification in social work/community work or another related field.
• Experience working with people who are at risk of homelessness, including a knowledge or trauma informed approaches.
• Understanding of mobile, street based and assertive outreach support and interventions.
• Demonstrated experience working within a case management framework.
• Ability and experience to provide tailored and appropriate responses to people who are from culturally and linguistically diverse backgrounds.
• Regular travel between MCM West (Braybrook) and North (North Fitzroy) sites is required.

Desirable:

• An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues and best practice principles when working with people experiencing homelessness.
• Computer literacy, including proficiency in Microsoft Office and client databases.
• A well-developed understanding of the Victorian Child Safe Standards.

Screening Criteria:

• National Police check
• Working with Children check or ability to obtain
• Valid Victorian Drivers license
• Right to Work in Australia

Applications may close before the deadline, so please apply early.  Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities.  For assistance with your application please email: recruitment@mcm.org.au using the subject line: Case Manager - Homes First enquiry.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.