Senior Worker

About the Opportunity

MCM (Melbourne City Mission) is a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers experienced through Homelessness, Early Years, Disability, Palliative care, Early Childhood Intervention Services and Education.

Homes First is an innovative five-year program based across the Local Government Areas of Brimbank Melton and Hume Merri-bek regions. Homes First is one of a suite of programs to support people sleeping rough and experiencing persistent homelessness. Our support model includes allied health, specialist housing, assertive outreach, therapeutic supports, early intervention & prevention services, legal, education and employment support.

About you

We are looking for someone who can:

The Senior Worker role includes providing direct guidance and supervision to team members along with case management support to a small case load of clients. The Senior Worker will focus on the development of necessary skills to increase each client’s independence and develop robust and dynamic lasting connections to community that will assist them with the transition to the next stage in their life.

The Senior Worker role is a full-time maximum term contract (12 months) within the Homes First program that is responsible for supporting the provision of high quality intensive goal directed case management and assertive outreach to a small caseload of people who are experiencing homelessness who may also have complex needs.

The role, as part of a multidisciplinary support team, aims to provide intensive and holistic support to achieve housing stability and broader goals.  This includes providing referral support for people to deal with any barriers they are facing.

In collaboration with the Team Leader, the Senior Worker will be responsible for providing leadership, secondary consultation, mentoring, support and supervision for team members.

Service delivery will be consistent with MCM’s Healing Orientated Framework, and trauma informed practice.

Benefits of working with MCM include:

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• Bachelor’s qualification in social work/community work or other related field.
• A minimum of 2 years experience, in a similar role, guiding and supporting employees who report directly to you, to achieve positive housing and wellbeing outcomes for clients with complex support needs.
• Experience providing formal and informal supervision to employees who report directly to you.
• Understanding of mobile, street based and assertive outreach support and interventions.
• An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues, and principles in working with people.
• Knowledge on the impact of abuse and trauma on development in order to meet clients’ needs in a developmental, individualised way.
• Provide tailored and appropriate responses to people who are from culturally and linguistically diverse backgrounds
• Proficiency in planning and report writing independently and can demonstrate the ability to coordinate or network with other stakeholders for their implementation or follow up.
• Capacity to work effectively both independently an as part of a multidisciplinary team, demonstrate accountability and willingness to take direction.
• Ensure services are delivered within the framework of MCM’s policies and procedures, practice framework, legislative requirements and meet the relevant standards. All employees are required to comply with Child Safe Standards.
• Computer literacy, including proficiency in Microsoft Office and client databases.

Screening Criteria:

• National Police check, International Police Check (if required)
• Working with Children Check (Employee) or ability to obtain
• Valid Victorian Drivers licence
• Right to Work in Australia

Applications may close before the deadline, so please apply early.  Please include your current resume and cover letter.

Please review the position description to understand more about the role and responsibilities.  If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply using the subject line: Senior Worker - Homes First enquiry.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.