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Better Future Case Manager


  • Maximum Term full-time position available (until 30 June 2022 - potential for extension)
  • Competitive remuneration package with salary packaging benefits available

About the program

Better Futures is a new approach to improve outcomes for young people transitioning from care into independence. The program aims to provide young people support across five service offers; housing, education, employment, health and wellbeing and community connections. Eligible young people are referred at 15.9 month and have access to support until their 21st birthday. 

About the role

The Better Futures Case Manager will be an integral part of the young person’s care team while in care and continue to provide ongoing tailored support to help achieve their goals and aspirations once they have transitioned from care. 

Each young person will be offered  a  level of support and this will be dependent upon the circumstances of the young person and capacity as established through intake. The Better Futures Case Manager will be required to work with young people in all levels of support. 

  • Providing flexible, holistic and tailored support in line with the Advantage Thinking Framework. 
  • Develop and support eligible young people with individual support plans as per the Better Futures guidelines.
  • Work within the required funding framework, program guidelines and to comply with statutory requirements where required.
  • Accurately complete and maintain all necessary records, reports, case notes and outcomes in accordance with the funding contracts and best practice guidelines.
  • To administer flexible funding as approved in line with the Better Futures guidelines. 

Skills and experience

  • A degree in Youth Work, Social Work, Community Development or similar.
  • Demonstrated case management experience, preferably within the youth sector.
  • Demonstrated capacity to provide effective case management support to young people in out of home care services specifically kinship, foster care, residential and lead tenant services.
  • Knowledge of the issues that contribute to trauma and disengagement experienced by young people in out of home care. 
  • Demonstrated knowledge and experience working within a care team with key community agencies and DFFH services such as Child Protection to support current and previous statutory young people who require a range of specialist support.
  • Knowledge of DFFH systems, legislation and ability to comply with DFFH standards.

Download a position description for the full duties and key selection criteria

How to apply

  • Applications should include a current CV and cover letter addressing the key selection criteria. Applications that do not address the selection criteria will not be considered. 
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 30 June 2021. We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

Position details

  • Date posted

    09 June 2021
  • Closing Date

    30 June 2021
  • Location

    North Fitzroy
  • Work type

    Full-Time Max Term
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Position description

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