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Disability & Early Years Service Agreement Terms and Conditions

Effective date

1 December 2020

Updates to Terms and Conditions

We (Melbourne City Mission) provide support services to you (the Participant) in accordance with the law, and the rates and conditions set by the National Disability Insurance Agency (NDIA), which fund your support services. 

See Our general responsibilities – what we will do below.

If there are changes to these terms and condition, relevant laws or NDIS rates, we will notify you in writing when we implement any of those changes.  
These terms and conditions are subject to change with NDIS prices and rules. Please always check the NDIS services we offer & prices page for the most up-to-date information on prices and rules.

We will work with you to help you understand how these Terms and Conditions apply to your supports. If you have questions about these Terms and Conditions, please contact the Central Support Team on 1800 343 287 or

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