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Recovery Coach


  • Join our passionate team of Recovery Coaches to make a positive impact on our participants. Full time and part time positions available.
  • Be part of an engaging team that thrives on challenges
  • Competitive remuneration package with salary packaging benefits available

About the program

We were proud to launch our Recovery Coach program in 2020. Funded under the National Disability Insurance Scheme (NDIS), this program provides support for people living with a diagnosis of psychosocial disability – which can arise from a mental illness and significantly impact a person’s day-to-day living and ability to participate in community life. 

About the role

This role sits within Melbourne City Mission's (MCM) Disability Division, working towards a vision for communities where people have equal rights, choice, and opportunity. 
Recovery Coaches focus closely on the individual needs of each participant, taking the time to build strong rapport and develop a deep understanding of that person’s circumstances. The coach then works collaboratively with the participant to develop plans and strategies that cater to their individual needs – and assist them to live a full and meaningful life. Participants set their own goals and choose which community settings they wish to engage with.

You will support this vision by:

  • Building individual capacity and enhance choice and control in the provision of high-quality Recovery Coaching to people with Psychosocial disability.
  • Using your knowledge of the local community to create opportunities for increased participation for people we support.
  • Working in a respectful way with people with complex support needs, their families, carers and community.
  • Understanding the changing disability landscape and implementing support consistent with the aims, principles and standards set by Melbourne City Mission (MCM) and the National Disability Insurance Scheme (NDIS).

Skills and experience


  • Minimum of Certificate IV in Mental Health Peer Work or Certificate IV in Mental Health) or equivalent training; or a minimum two years of experience in mental health-related work.Experience and skills to work competently alongside people, families, and relevant stakeholders in their local community to build capacity to participate in the community and manage some or all aspects of their plan.
  • Well-developed communication (both oral and written) skills with the capacity to prepare and complete reports and case notes in clear and concise language.
  • The ability to interpret information from other sources/documents and present information in a manner appropriate to the purpose and audience.
  • Demonstrated ability to identify, measure and report on client outcomes. 
  • COVID -19 Vaccination or medical exception.


  • Not only will you make a difference to the lives of our participants, but there are also some other benefits of being a Recovery Coach at MCM:
  • Paid Parental Leave – 8 weeks for a primary care giver after 12 months service.
  • Reward & Recognition Program. 
  • Recovery Coach Training Program. 

Please refer to the  position description for the full duties and key selection criteria

How to apply

  • Applications should include a current CV and cover letter addressing the key selection criteria.
  • If you are a current MCM employee, please submit your application via the myHR job board.
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. MCM employees are required to be fully vaccinated against COVID-19 consistent with the Victoria public health orders regarding COVID-19 Mandatory Vaccination Procedures and applicants will be required to present acceptable proof of their vaccination status as part of their application.

Our commitment to diversity

MCM embraces diversity and encourages applicants from all different backgrounds to apply regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and lived experience, actively fostering an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply. 

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Position details

  • Date posted

    09 September 2022
  • Closing Date

    09 October 2022
  • Location

  • Work type

    Full-time max term
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