Skip to content

Case Worker - Finding Solutions Plus


  • Join our passionate Finding Solutions Plus team to make a difference in the lives of the youth & their families
  • Be part of an engaging team that thrives on challenges
  • 3 days Part-Time role   
  • Salary packaging benefits available

About the organisation

We are a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers experienced through Homelessness, Early Years, Disability, Palliative care, Early Childhood Intervention Services and Education.

With deep experience working with communities experiencing disadvantage, MCM advocates for systemic change, working across all sectors to sustainably disrupt such disadvantage. Our Healing Oriented Framework guides us in our trauma informed knowledge to enhance trauma responsiveness across all programs and deepens the capacity of teams and services in complex environments to provide healing-oriented care.

About the program

The Finding Solutions Plus program is part of the Homelessness and Family Services division in the Youth Early Intervention portfolio and sits within the Victorian and Aboriginal Family Preservation and Reunification Response (2020-21) partnership. Uniting is the lead agency who provide placement prevention and reunification services to vulnerable children and their families with substantiated child protection concerns. The Finding Solutions Plus program covers the North Eastern region of Melbourne. The division consists of five domains:

  • Youth Early Intervention 
  • Intensive Youth Support
  • Supported Accommodation and Youth Refuges
  • Adult and Family Homelessness
  • Child and Family Services

About the role

The Finding Solutions Plus position is based at the Uniting Reservoir office and is a part time position allocated with three consecutive days. You will provide specialist youth focused case management to young people and their families. Finding Solutions Plus provides support to young people aged 10 – 15 years and their families, focusing on strengthening relationships, youth support and connection, parental support and family mediation.

Key duties of the role include:

  • To manage a caseload of clients using innovative and effective case work practice
  • To provide a holistic response to young people and their families to address relationship conflicts and the underlying issues that may lead to conflict
  • To provide outreach to young people and their families in their own settings
  • To actively participate in care team meetings with the Family Preservation and Reunification Response Uniting team 
  • To develop cohesive and collaborative working relationships with allied services, networks, and stakeholders
  • To respond appropriately to referrals from CALD, Aboriginal or Torres Strait Islander communities
  • To participate in the development and implementation of program procedures and systems for the Melbourne City Mission Homelessness Early Intervention team and Family Preservation and Reunification Response Uniting team to assist in the delivery of an effective and efficient service

Skills and experience


  • Bachelor of Youth Work, Social Work, or a related discipline.
  • Significant experience in working with and providing casework to young people and their families, particularly within the context of early intervention and youth homelessness.
  • An understanding and experience with the youth homelessness sector and/or mainstream services, including knowledge of patterns, trends and systemic issues.
  • An understanding of key issues as it relates to youth homelessness and family breakdown.
  • Demonstrated ability to work collaboratively with other organisations in the education and welfare sectors, in formal and informal partnerships, to achieve client outcomes.
  • Extensive knowledge of casework principles.
  • Demonstrated capacity to deliver group work initiatives.
  • An understanding of the requirements for ensuring child safety.
  • Victorian Drivers Licence, and the right to work in Australia.

Please refer to the position description for the full duties and key selection criteria

How to apply

  • Applications should include a current CV and cover letter addressing the key selection criteria.
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 22 August 2022. We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. MCM employees are required to be fully vaccinated against COVID-19 consistent with the Victoria public health orders regarding COVID-19 Mandatory Vaccination Procedures and applicants will be required to present acceptable proof of their vaccination status as part of their application.

Our commitment to diversity

MCM embraces diversity and encourages applicants from all different backgrounds to apply regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and lived experience, actively fostering an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply. 

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.


Position details

  • Date posted

    05 August 2022
  • Closing Date

    22 August 2022
  • Location

  • Work type

Apply now
Back to top