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Youth Focused Housing Placement Worker


  • Ongoing full-time position available
  • North West Metropolitan Regions
  • Competitive remuneration package with salary packaging benefits available

About the organisation

We are a leading community support organization working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

Find out more about us!

About the role

The Creating Connections Youth Focused Housing Placement position sits within the Youth and Family Portfolio and is part of Melbourne City Mission’s Creating Connections Program. Creating Connections provides support to young people who are homeless or at risk in both the North West and Inner Middle South regions of metropolitan Melbourne. The Creating Connections Team encompasses housing support, living skills and education, employment and training support.

Duties include but are not limited to:

  • To provide crisis intervention, interim response, housing support and intensive goal focused case management and assertive outreach to young people aged 16 – 24 years who are homeless or at risk.
  • Develop advanced case planning and crisis interventions to meet the needs of young people with multiple and complex needs
  • To identify skills, personal resources and professional networks that will assist young people to confidently move from crisis into longer term safe and secure accommodation.
  • Liaise and work collaboratively with other programs, community agencies and government departments on all levels, particularly Access Points

Skills & experience include but are not limited to:

  • A bachelor degree or higher in social work, youth work or a related discipline.
  • Demonstrated experience working with young people who are at risk or experiencing homelessness.
  • Demonstrated experience working within a case management framework.
  • Strong ability to actively and assertively engage young people with complex needs.
  • Extensive knowledge of current trends and issues impacting at risk young people
  • An understanding of the available resources for at risk young people/and their children.
  • Sound understanding of best practice and current theoretical frameworks.
  • A knowledge of the homelessness service system. 
  • Knowledge of trauma informed care practice.
  • Strong interpersonal, negotiation, advocacy and conflict resolution skills.
  • Excellent communication and problem solving skills, encompassing verbal, written and computer skills.
  • An understanding of the requirements for ensuring child safety.  
  • Strong administration skills and computer literacy. 

Download position description for the full duties and key selection criteria.


We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions. MCM recognises the importance of investing in the training, learning and development of our employees.

How to apply

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications should include a current CV, Cover Letter and address the key selection criteria.

Applications to be sent via email.

Applications close at 5pm on 16 July 2020. We reserve the right to interview and appoint prior to the closing date.

As part of MCM’s recruitment and selection process, applicants will be required to undergo a pre-employment safety screening checks process. Successful appointment to a position will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, and current and valid driver license. All costs associated with safety screening checks with the exception of the National Police Check will be at applicants’ expense.

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.


Position details

  • Date posted

    18 June 2020
  • Closing Date

    16 July 2020
  • Location

    North West Metropolitan Regions
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