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Youth Focused Case Manager


  • Fixed-term part-time position available
  • Located in Geelong
  • Competitive remuneration package with salary packaging benefits available

About the organisation

We are a leading community support organization working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

Find out more about us!

About the role

This position is a part of the Towards Home Plus Team, a joint initiative led by Neami and partnered with Launch Housing, Wathaurong Aboriginal Co-operative, Uniting ReGen, Bolton Clarke and MCM.

The team offers a holistic, assertive outreach support service to people who are homeless and rough sleepers. It provides intensive, flexible, responsive, client focused support featuring a multidisciplinary team approach with the aim of assisting clients to successfully sustain housing, improve physical and mental health and develop connections within the local community.

Key functions of the Towards Home role include:

  • Intensive case management support to people sleeping rough.
  • Intensive assistance to access accommodation.
  • Intensive post-settlement support.
  • Referral and linkage to relevant support services
  • Secondary Consult

Duties include but are not limited to:

  • Provide high quality outreach based case management support to clients that is tailored to their individual needs.
  • Represent Melbourne City Mission at forums and participate in working groups and regional network meetings, as directed by the Team Leader or Coordinator.
  • Participate in regular formal and informal supervision with the Team Leader to identify practice issues, training and professional development options and participate in training and development activities.

Skills & experience include but are not limited to:

  • Tertiary qualifications in Social Work, Welfare studies or related fields.
  • Demonstrated experience in working with people who have experienced homelessness, particularly primary homelessness.
  • Demonstrated experience working within a case management and assertive outreach framework.

Download position description for the full duties and key selection criteria.


We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions. MCM recognises the importance of investing in the training, learning and development of our employees.

How to apply

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications should include a current CV and a cover letter that addresses the key selection criteria contained in the Position Description.

Applications to be sent via email.

Applications close at 5pm on 22 October 2019.

Only applicants who are shortlisted will be notified. We reserve the right to interview prior to the closing date.

As part of MCM’s recruitment and selection process, applicants will be required to undergo a pre-employment safety screening checks process. Successful appointment to a position will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, and current and valid driver license. All costs associated with safety screening checks with the exception of the National Police Check will be at applicants’ expense.


Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you. 

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Position details

  • Date posted

    08 October 2019
  • Closing Date

    22 October 2019
  • Location

  • Work type

    Fixed-Term Part Time
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