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Workforce Manager, Supported Independent Living


  • Fixed-term full-time position (12 months)
  • Thornbury location
  • Competitive remuneration package with salary packaging benefits 

About the organisation

We are a leading community support organization working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

Find out more about us!

About the role

The Workforce Manager ensures the ongoing supervision and performance of the Disability Support Worker workforce to meet the service and quality requirements across the Supported Independent Living (SIL) program.

Duties include but are not limited to:

  • Providing leadership, supervision and management to the casual workforce of Disability Support Workers across the SIL Program.
  • Ensuring the SIL workforce meets compliance requirements
  • Conducting recruitment, selection and induction of new casual and permanent Disability Support Workers in the SIL program and ensuring they are adequately trained and qualified to perform disability support work.
  • Developing and implementing innovative strategies and ideas to enhance recruitment and selection outcomes.

Skills & experience include but are not limited to:

  • A relevant qualification in Human Resources Management, Disability, Community Services. (Degree or Certificate)
  • Demonstrated experience or a good understanding of working with people with disability
  • Demonstrated leadership of large remote teams to high performance
  • Highly developed communication and interpersonal skills, including the ability to work and communicate effectively with the people we support, families, community agencies and other professionals and to deal with and manage conflict effectively
  • A good understanding of the National Disability Insurance Scheme (NDIS) Act 2013 and other relevant legislation, regulations and standards

Download position description for the full duties and key selection criteria.


We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions. MCM recognises the importance of investing in the training, learning and development of our employees.

How to apply

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications should include a current CV and Cover Letter.

Applications to be sent via email.

Applications close at 5pm on 05 April 2020. We reserve the right to interview and appoint prior to the closing date.

As part of MCM’s recruitment and selection process, applicants will be required to undergo a pre-employment safety screening checks process. Successful appointment to a position will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check, and current and valid driver license. All costs associated with safety screening checks with the exception of the National Police Check will be at applicants’ expense.

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you. 

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.


Position details

  • Date posted

    26 February 2020
  • Closing Date

    05 April 2020
  • Location

  • Work type

    Fixed-Term Full Time
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