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Active Night Shift - Accommodation Support Worker


  • Join our passionate team at Frontyard to make a positive impact on those experiencing homelessness
  • Permanent Positions x 4
  • Active night shifts, 7 nights per fortnight at our CBD Location

About the program

Frontyard is a specialist youth service (15 – 24 years) providing a range of multidisciplinary, intensive support in one building that disrupts disadvantage. Frontyard aims to support young people holistically to meet their physical, emotional, and social needs with the end goal a pathway out of homelessness. This role sits within Frontyard’s Accommodation Program. The program is a longer-term therapeutic housing option for young people that universal homelessness services have not been able to assist in breaking the cycle of homelessness they are experiencing. The program works from a healing oriented, strengths-based framework and focuses on working with young people to reach their goals and exit the homelessness service system. We are seeking people who are strong advocates for social justice that want to ensure positive outcomes for young people through going above and beyond to achieve sustainable outcomes. If you are passionate about creating sustainable and supportive opportunities for young people and want to leave your mark on changing the status quo, then this is the role for you.

About the role

The Accommodation Support Worker, Active Night Shift, provides structured support to young people over night maintaining a safe home environment. The Accommodation Support Worker is responsible for assisting the general day to day running of the accommodation and maintaining a safe, positive and welcoming environment.

The role works a rotating fortnightly roster with an additional 6-hour monthly team meeting that occurs during business hours. Active night shift hours are 11pm to 8am, with seven shifts a fortnight.

Duties include but are not limited to:

  • Respond appropriately to young people presenting with difficult and challenging behaviours; managing crises and incidents.
  • Conduct risk assessments and create innovative and proactive responses to risks identified

Skills and experience


  •  Tertiary qualifications in youth work, community development or social work or related qualification or extensive community sector experience.
  •  Understanding or experience working with young people experiencing homelessness, including knowledge of trauma informed or healing oriented approaches.
  •  Strong ability to actively and assertively engage young people with complex needs, particularly in an accommodation environment.
  • Excellent communication and problem-solving skills encompassing interpersonal, verbal and written, and negotiation skills.

Please refer to the position description for the full duties and key selection criteria

How to apply

  • Applications should include a current CV and cover letter. You should also address the key selection criteria (if required).
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 11 July 2022. We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. MCM employees are required to be fully vaccinated against COVID-19 consistent with the Victoria public health orders regarding COVID-19 Mandatory Vaccination Procedures and applicants will be required to present acceptable proof of their vaccination status as part of their application.

Our commitment to diversity

MCM embraces diversity and encourages applicants from all different backgrounds to apply regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and lived experience, actively fostering an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply. 

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Position details

  • Date posted

    20 June 2022
  • Closing Date

    11 July 2022
  • Location

    Melbourne CBD
  • Work type

Apply now
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