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Team Leader - Homelessness to Homes


  • Maximum term, full-time position available
  • Fitzroy location
  • Competitive remuneration package (base salary range: $92k - $97k plus super) with salary packaging benefits available

About the program

In response to the COVID-19 pandemic, the Victorian Government’s Homelessness to a Home initiative will enable access to approximately 1,800 homes to support those experiencing homelessness who are residing in emergency accommodation due to COVID-19, providing stable housing for up to 18 months and support services up to 24 months. Registered Housing Agencies, homelessness support agencies and other relevant services will work in partnership under a consortium arrangement to provide prompt access to appropriate housing and support for people without a stable place to live. Our support model includes a suite of primary and allied health, specialist housing, assertive outreach, therapeutic supports, early intervention & prevention services, legal, education and employment support. 

About the role

The purpose of this position is to oversee the daily operations of the Homelessness to Homes program, as part of a multi-disciplinary direct service team and to maintain liaison with service delivery consortium partners, to deliver the quality, volume and outcomes targets specified in the program’s service agreement with DHHS. The Team Leader is responsible for ensuring the provision of high quality intensive goal directed support and case management services to people experiencing homelessness and placed in emergency hotel accommodation across the northern suburbs regions. People will be provided intensive and holistic support to achieve housing stability and broader goals. 

Skills and experience


  • Qualification in human services or an allied health discipline, including youth work, social work, psychology or community development and/or significant relevant work experience. 
  • Demonstrated experience working within a case management framework.
  • A demonstrated ability to lead, guide, supervise and support employees with a sound understanding of supervision guidelines and best practice principles.
  • Understanding of mobile, outreach support and interventions.
  • Understanding or experience working with people at risk or experiencing homelessness, including knowledge of trauma informed approaches, and an understanding of the resources available to people.
  • Strong ability to actively and assertively engage with people with complex needs.
  • An extensive understanding of the homelessness service system with knowledge of patterns, trends and systemic issues, and principles in working with people. 

How to apply

  • Applications should include a current CV and cover letter. You should also address the key selection criteria (if required).
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 31st January 2022. We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email:


Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. MCM employees are required to be fully vaccinated against COVID-19 consistent with the Victoria public health orders regarding COVID-19 Mandatory Vaccination Procedures and applicants will be required to present acceptable proof of their vaccination status as part of their application.

Our commitment to diversity

MCM embraces diversity and encourages applicants from all different backgrounds to apply regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and lived experience, actively fostering an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply. 

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Position details

  • Date posted

    12 January 2022
  • Closing Date

    31 January 2022
  • Location

  • Work type

    Full-Time Max Term
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