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Recovery Coach


  • Full time Maximum Term Contract Available
  • Boronia Location
  • Competitive remuneration package with salary packaging benefits available

About the program

This role sits within Melbourne City Mission's (MCM) Disability Division, working towards a vision for communities where people have equal rights, choice and opportunity. This position will work closely with other programs across the organisation. You will support this vision by:
Building individual capacity and enhance choice and control in the provision of high-quality Recovery Coaching to people with Psychosocial disability

  • Using your knowledge of the local community to create opportunities for increased participation for people we support.
  • Working in a respectful way with people with complex support needs, their families, carers and community.
  • Understanding the changing disability landscape and implementing support consistent with the aims, principles and standards set by Melbourne City Mission (MCM) and the National Disability Insurance Scheme (NDIS)

About the role

The Recovery Coach aims to support Psychosocial participants in a recovery model to achieve outcomes by adhering to the principles of a rights-based approach, delivered with respect and integrity, by qualified professionals with a high standard of customer service. Recovery Coaches will work in a way that is reflective and grounded in our organisational values and principles. Through building rapport, we follow best practice approaches and are accountable for the delivery against outcomes identified by participants.

Skills and experience


  • Minimum of Certificate IV in Mental Health Peer Work or Certificate IV in Mental Health) or equivalent training; or a minimum two years of experience in mental health-related work.
  • Experience and skills to work competently alongside people, families and relevant stakeholders in their local community to build capacity to participate in the community and manage some or all aspects of their plan.
  • Well-developed communication (both oral and written) skills with the capacity to prepare and complete reports and case notes in clear and concise language.
  • The ability to interpret information from other sources/documents and present information in a manner appropriate to the purpose and audience.
  • Demonstrated ability to identify, measure and report on client outcomes.
  • COVID -19 Vaccination or medical exception.

Download a position description for the full duties and key selection criteria


Not only will you make a difference to the lives of our participants, but there are also some other benefits of being a Recovery Coach at MCM:

  • Paid Parental Leave – 8 weeks for a primary care giver after 12 months service
  • An attractive salary – this role pays between $74,179 and $79,810 plus superannuation and salary packaging.


How to apply

  • Applications should include a current CV and cover letter. You should also address the key selection criteria (if required).
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. Applicants will also be required to provide proof of their COVID-19 vaccination status as part of their application process.

Our commitment to diversity

MCM embraces diversity and encourages applicants from all different backgrounds to apply regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and lived experience, actively fostering an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply. 

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Position details

  • Date posted

    25 November 2021
  • Closing Date

    24 December 2021
  • Location

  • Work type

    Part-Time Max Term
Apply now
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