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Youth Focused Case Manager - Frankston


  • Join our passionate Supportive Housing team to make a difference in young people's lives
  • Be part of an engaging team that thrives on challenges
  • Maximum term part-time (0.8FTE) position with salary packaging benefits available

About the program

The Supportive Housing Team provides high quality support to young people who have been sleeping rough in the Frankston region.  In instances where they may not be enough young people in the program, the worker will be expected to also work with adult clients of the program.  Some of the key functions Supportive Housing provides include:

  • Intensive case management support to people sleeping rough. 
  • Intensive assistance to access accommodation. 
  • Intensive post-settlement support. 
  • Referral and linkage to relevant support services 
  • Secondary Consult

About the role

This position is a part of the Supportive Housing Team, a joint initiative led by Neami and partnered with Launch Housing, Uniting, Bolton Clarke and Melbourne City Mission. The team offers a holistic, assertive outreach support service to people who are homeless and rough sleepers. It provides intensive, flexible, responsive, client focused support featuring a multidisciplinary team approach with the aim of assisting clients to successfully sustain housing, improve physical and mental health and develop connections within the local community.

While the personnel will be employed and supervised by the partner organisation (MCM) they will report to the Neami Service Manager, who will supervise their work on a day to day basis.

Skills and experience

  • Tertiary qualifications in Social Work, Welfare studies or related fields
  • Demonstrated experience in working with people who have experienced homelessness, particularly those experiencing primary homelessness
  • Demonstrated experience working within a case management and assertive outreach framework
  • Strong organisational and time management skills with the ability to prioritise tasks
  • Well-developed communication, negotiation, interpersonal and conflict resolution skills

Download a position description for the full duties and key selection criteria

How to apply

  • Applications should include a current CV and cover letter addressing the key selection criteria.
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 8th December 2021. We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. Applicants will also be required to provide proof of their COVID-19 vaccination status as part of their application process.

Our commitment to diversity

MCM embraces diversity and encourages applicants from all different backgrounds to apply regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and lived experience, actively fostering an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply. 

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Position details

  • Date posted

    24 November 2021
  • Closing Date

    08 December 2021
  • Location

    Nepean Hwy, Frankston
  • Work type

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