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Learning Management System Employee Experience Administrator


  • Full Time Position Available
  • South Melbourne Location
  • Attractive salary and salary packaging benefits available

Are you for an exciting opportunity to re-energize your career in an organization with a passion for supporting people experiencing disadvantage?

MCM is looking for an energetic and tech savvy operator who is agile, passionate and deeply customer focused to join the Organisational Development Team as the LMS Administrator.

  • Permanent full-time opportunity
  • Join a progressive profit-for-purpose sector
  • Values driven organisation - with salary packaging benefits
  • Flexible working options

Melbourne City Mission

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.
About the Role

The Learning Management System (LMS) Employee eXperience Administrator will be the primary contact for our hard-working teams across MCM to access learning and educational opportunities, and will require an enthusiastic approach to customer service. This role is responsible for making sure that our LMS is effectively maintained and managed, and provides an accurate record of employees’ compliance and regulatory training requirements. In addition, this person will work alongside the Head of Organisational Development, to provide support for programs, projects and initiatives that drive our culture and deliver a positive employee eXperience.


  • Build detailed technical knowledge to provide administrative support and advice to MCM employees.
  • Support use of the LMS through establishing close working relationships with the LMS vendor, program developers /providers and internal users.
  • Evaluate LMS functionality and features, including testing and maintenance.
  • Provide behind the scenes support for projects and programs within the team.


  • A relevant tertiary qualification, i.e. HR/Business Administration or Computer Science

Aptitude & Experience

  • Some experience in using and administering an LMS; or a Human Resources Information System (HRIS) is required.
  • The confidence to engage with stakeholders to deliver advice and work through solutions.
  • Sees things from a ‘customer’ perspective.
  • Capable of analysing information, reporting on conclusions and developing recommendations.
  • An excellent communicator – written and oral.
  • Proficiency in Microsoft Office Outlook, Word, Excel and PowerPoint.
  • Knowledge of Articulate or other authoring tools/software will be an advantage.

MCM website: Download position description for the full duties and key selection criteria. For enquiries about this role please contact Louise Polednik CPsychol MAPS AFBPsS on


We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive flexible work arrangements. MCM recognises the importance of investing in the learning and development of our employees.

How to apply

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications should include a current CV, Cover Letter and address the key selection criteria.

Applications to Louise Polednik CPsychol MAPS AFBPsS  via email:

Applications close at 12pm on 31 October 2021. We reserve the right to interview prior to the closing date.
As part of MCM’s recruitment and selection process, applicants will be required to undergo a pre-employment safety screening checks process. Successful appointment to a position will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, current professional registration, and current and valid driver license. All costs associated with safety screening checks with the exception of the National Police Check will be at applicants’ expense.
Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.






Position details

  • Date posted

    08 October 2021
  • Closing Date

    31 October 2021
  • Location

    South Melbourne
  • Work type

Apply now
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