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Better Future Case Manager


  • Ongoing full-time opportunity
  • Contribute to the lives of others
  • Competitive remuneration + salary packaging benefits available

About the program

Better Futures is a new approach to improving outcomes for young people transitioning from care to supported independence.

The objective of the program is to provided tailor support in line with the Better Futures Practice Framework to eligible young people to achieve their goals towards independence. 

Each young person will be offered a  level of support and this will be dependent upon the circumstances of the young person and the capacity as established through intake. Support available through Better Futures is provided in the context of the young person’s current care status or when the young person has left care.

About the role

The Case Manager Better Futures will provide a flexible, individualised and responsive service to young people age 16-21 who are or have previously been in out of home care and work with them in all levels of support.

A key objective of this role is to support the young person to achieve their goals across 5 life domains, Community Connections, Health and Wellbeing, Housing, Education and Employment.

Duties include but are not limited to:

  • To provide flexible, holistic and tailored support in line with the Advantage Thinking Framework.
  • Develop and support eligible young people with individual support plans as per the Better Futures guidelines.
  • To work within the required funding framework, program guidelines and to comply with statutory requirements where required.
  • To accurately complete and maintain all necessary records, reports, case notes and outcomes in accordance with the funding contracts and best practice guidelines.

Skills and experience


  •  A degree in Youth Work/Social Work/Community Development or similar.
  • Demonstrated case management experience, preferably within the youth sector.
  • Demonstrated capacity to provide effective case management support to young people in out of home care services specifically kinship, foster care, residential and lead tenant services.
  • Knowledge of the issues that contribute to trauma and disengagement experienced by young people in out of home care. 
Download a position description for the full duties and key selection criteria

How to apply

  • Applications to be sent via the Apply Now button which opens up an application form on the MCM Website
  • Applications should include a current CV and cover letter. You should also address the key selection criteria (if required).
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 3 March 2021. We reserve the right to interview and appoint prior to the closing date.
For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Corrections Victoria Security Screening, Victorian Employee Working with Children Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

Position details

  • Date posted

    16 February 2021
  • Closing Date

    03 March 2021
  • Location

  • Work type

Apply now
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