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Case Worker


  • Ongoing full-time opportunity
  • Make a difference to the lives of others
  • Competitive remuneration + salary packaging

About the program

The Finding Solutions Plus (FSP) program is based at the Kildonan Uniting Care Reservoir office. This position is fulltime and sits within the Stronger Families (SF) partnership. Kildonan Uniting Care is the lead agency for SF who provide placement prevention and reunification services to vulnerable children and their families with substantiated child protection concerns. FSP provides long term support to young people aged 10 – 15 years and their families, focussing on strengthening relationships, youth support and connection, parental support and family mediation. The FSP program covers the North Eastern region of Melbourne.

About the role

Finding Solutions Plus provides intensive support within an integrated care team model to young people and their families to nurture, strengthen and promote family relationships to ensure young people can remain connected and residing with their families, have broader community connections and are linked in with education or training opportunities. FSP is the youth support component of Stronger Families which aims to prevent first time placement in out of home care, or to reunify children/young people with their families within a short timeframe if they have entered care for the first time. Families are support to build child safety and wellbeing and improve family functioning.

Duties of this role may include but are not limited to:

  • To maintain a caseload of clients using innovative and effective case work practice
  • To provide a holistic response to young people and their families to address relationship conflicts and the underlying issues that may lead to conflict
  • To provide outreach to young people and their families in their own settings
  • To actively participate in care team meetings with the Stronger Families partnership

Skills and experience


  • Qualifications in youth, social and/or family work are essential and a minimum of 2 years’ experience in case work/case management.
  • Direct experience and demonstrated effective responses in working with young people and their families who are at risk of homelessness.
  • Demonstrated understanding and knowledge of working within a case management framework including case file management.
  • Demonstrated high level understanding of the issues that affect young people and their families experiencing conflict and at risk of report to Child Protection


  • An understanding of the Child Protection system
  • Knowledge and/or experience of family mediation or be willing to be trained in this area
  • Experience in using the CRISSP client database system
  • Experience and/or understanding of working with people from CALD, Aboriginal or Torres Strait Islander communities

Download a position description for the full duties and key selection criteria

How to apply

  • Applications should include a current CV and cover letter. You should also address the key selection criteria (if required).
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 1 March 2021. We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

Position details

  • Date posted

    10 February 2021
  • Closing Date

    01 March 2021
  • Location

  • Work type

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