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Accomodation Support Worker


  • 2 part-time opportunities available
  • Contribute to the lives of others
  • Competitive remuneration + salary packaging

About the program

Frontyard Youth Services is a specialist youth service providing a range of multidisciplinary programs to meet the holistic needs of young people aged between 12 and 25 years who are at risk or experiencing homelessness. Frontyard aims to support young people to meet their physical, emotional and social needs and to develop pathways out of homelessness. Many of the services at Frontyard work with young people across greater Melbourne and throughout Victoria.

About the role

The Accommodation Support Worker provides structured support to young people who are accommodated at Frontyard. The position is responsible for engaging and supporting young people in a way that promotes their strengths and empowers them, and supporting them to find appropriate accommodation and engage with support services.

Duties of this role may include but are not limited to the following:

  • Provide person central support, assessment and referral to young people (and their children where necessary).
  • Welcome and induct young people on arrival.
  • In collaboration with the young person, develop care and safety plans focused on goal setting.
  • Work toward client goals, in partnership with Frontyard’s case management, housing support and mental health teams, and led by the young person’s preferences and wishes.
  • Aid young people to access ongoing accommodation options, particularly supported accommodation, family reconciliation, private rental and social or transitional housing in accordance with the case plan.

Skills and experience


  • Tertiary qualifications in youth work, community development or social work or related qualification or extensive community sector experience
  • A clear understanding of working within a case management framework including assessment and intake processes.
  • Understanding or experience working with young people experiencing homelessness, including knowledge of attachment and/or trauma informed approaches.
  • Strong ability to actively and assertively engage young people with complex needs, particularly in an accommodation environment.


  • Experience in an accommodation setting or in a similar role.

How to apply

  • Applications to be sent via the Apply Now button which opens up an application form on the MCM Website
  • Applications should include a current CV and cover letter. You should also address the key selection criteria (if required).
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 3 February 2021. We reserve the right to interview and appoint prior to the closing date.
For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check),  Victorian Employee Working with Children Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

Position details

  • Date posted

    14 January 2021
  • Closing Date

    03 February 2021
  • Location

    Melbourne CBD
  • Work type

Apply now
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