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Emerge Case Manager


  • Fixed-term full-time position available (contract till June 2022)
  • Do you believe in second chances and supporting men to reintegrate into the community?
  • An organisational investment in your training, learning and development
  • Competitive remuneration package with salary packaging benefits available

About the organisation

We are a leading community support organization working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas.

A career with us means you are part of an organisation making a real difference.

Find out more about us! 

About the Program

Ravenhall Correctional Centre (RCC) is a new medium security prison accommodating 1,600 men both sentenced and remanded. It is managed by the GEO Group an international and private prison provider. MCM is part of the GEO ‘Alliance’ which is a group of community and specialist services contracted to deliver a range of programs at Ravenhall. 

The Emerge Pre and Post Release case management program provides 6 weeks pre-release and up to 6 months post release case management support to men exiting RCC. The position will be located at both Ravenhall and MCM Fitzroy.

About the role

The position of Emerge Case Manager will provide pre and post release support to men at RCC. MCM employees will work closely with GEO employees to ensure the transition back to the community is streamlined and well supported. The case management approach will be holistic, flexible and individualised. It will focus on the participant’s individual needs and goals to ensure they are considered and relevant to achieving a successful transitional outcome.

Duties include but are not limited to:

  • Deliver a high quality pre and post release case management service to men exiting Ravenhall CC taking into consideration complex presentations (mental health, AOD, disability)
  • Provide case management support in a holistic and individualised manner.
  • Undertake reviews of assessments and complete checklists for eligible participants.
  • Build positive relationships with program participants to facilitate the implementation of their reintegration plan

Skills & experience include but are not limited to:

  • Demonstrated experience and/or knowledge of working with people who have involvement with the justice system including current issues and trends.
  • Demonstrated experience and knowledge in the delivering high quality holistic, and individualised case management.
  • Ability to establish and maintain cohesive working relationships with a broad range of people and organisations
  • Ability to, and understanding of, work in a prison setting.

Download position description for the full duties and key selection criteria.


We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions.MCM recognises the importance of investing in the training, learning and development of our employees.

How to apply

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications should include a current CV and Cover Letter and address the key selection criteria.

Applications to be sent via the Apply now button which opens an application form on the MCM website.

For more details or if you have any issues with the application please email:

Applications close at 5pm on 21 August 2020. We reserve the right to interview and appoint prior to the closing date.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity check), Corrections Victoria Security Screening, Victorian Employee Working with Children Check, Right to Work in Australia, and current and valid driver license. All costs associated with safety screening checks (except National Police Check) will be at applicants’ expense.

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.


Position details

  • Date posted

    31 July 2020
  • Closing Date

    21 August 2020
  • Location

    Ravenhall - Riding Boundary Rd
  • Work type

    Full-Time Max Term
Apply now
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