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Enrolment Officer


  • Ongoing full-time position available during school hours and terms
  • Be part of a team of committed and highly skilled team who help young people realise their potential
  • Must be able to travel to other campuses as required
  • Competitive remuneration package with salary packaging benefits available

About the organisation

The Hester Hornbrook Academy (HHA) provides flexible education and learning options, including VCAL (Victorian Certificate of Applied Learning) and VETiS (Vocational Education and Training in Schools). Recognising that mainstream education is not suitable for all young people, our programs are driven by the personal pursuits of students and integrate well being and life skills approaches. Teachers and Youth workers work together to support students. We have classes and outreach learning options for students who are young mums, currently in or leaving out of home care, experiencing homelessness, or who have been disengaged from mainstream education.

Find out more about us!

About the role

The Enrolment Officer and Daily Organiser (including timetable development) is specifically responsible for ensuring all aspects of the HHA enrolment processes are managed to an excellent standard. The Enrolments Officer is one of the first points of contact for prospective student, parents/carers and referral agencies. A high level of professionalism, efficiency and timely communication are integral to this role.

Also being responsible for daily organisation and timetable development (using Edval) the position requires a high level of organisation to maintain the college programs on a day to day basis through the coverage of classes when teachers are absent, on professional development or excursions and other school activities.

Duties include but are not limited to: 

  • Manage all aspects of the enrolment process, including, for example, continuous improvement of the on-line process, data entry, entry, exit and updating of contact details using the Sentral Student Management System.
  • Must display and deliver outstanding public relations skills, with a solid background in processing applications and information and will be responsible for the administration of student enrolment, tutorial and other incidental tasks.
  • Ensure all students have completed enrolment applications and required documentation, classroom team Individual Education Plan development and NCCD funding applications.
  • Attending school early enough to have any extras and in lieus allocated in a fair and equitable manner, employ CRT to cover classroom teachers and to maintain a record of such extras and in lieus to track these on the MCM MyHR system. 
  • To set up and maintain the timetable and room allocations each semester under the direction of the Assistant Principal.
  • To prepare and publish supervision rosters (e.g. break supervision) based on student supervision requirements provided by the leadership team.

Skills & experience include but are not limited to:

  • Demonstrated experience in administrative competencies and high-level office administration, ideally within the education sector.
  • Establish good rapport and effective communications with potential students, parents/carers and referral agencies, presenting HHA and what it offers in a positive and professional manner.
  • Organise and conduct tours highlighting and explaining the HHA flexible setting and programs for educational success.
  • Strong organisational and time management skills with the ability to prioritise tasks.
  • Respond to all expression of interest enquiries, answering questions and completing all enrolment processes.

Please see the Position Description for more detailed information and the Key Selection Criteria, these must be responded when submitting your application


We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions. HHA recognizes the importance of investing in the training, learning and development of our staff.

How to apply

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications should include a Cover Letter, current CV with referees and ensure that all Key Selection Criteria are addressed.

Applications to be sent via the Apply now button which opens an application form on MCM website.

For more details or if you have issues with the application please email:

Applications close at 12 midnight Tuesday 22 September 2020.

Please note we will be reviewing applications and interviewing as they are received. Only shortlisted applicants will be notified.

As part of Melbourne City Mission’s recruitment and selection process, applicants will be required to undergo a pre-employment safety screening checks process. Successful appointment to a position will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, and VIT Registration. All costs associated with safety screening checks with the exception of the National Police Check will be at applicants’ expense.

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please email

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.


Position details

  • Date posted

    08 September 2020
  • Closing Date

    22 September 2020
  • Location

    Melbourne CBD
  • Work type

Apply now
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